Shipping Policy

At All About You Beauty Salon, we want your shopping experience to be simple, secure, and transparent. Please review the information below before completing your purchase.

ORDER PROCESSING

Every order is prepared and packaged with care.

Please allow 2–7 business days for processing before your order is shipped.

Processing time is separate from shipping/transit time. The 2–7 business-day timeframe begins after your order has been successfully placed and payment has been confirmed.

Orders are processed Monday through Friday, excluding major U.S. holidays. Orders placed on weekends or holidays begin processing on the next business day.

During holidays, promotions, product launches, or periods of unusually high order volume, processing may take slightly longer.

SHIPPING RATES

We do not offer free shipping.

Available shipping rates are calculated at checkout based on your order, delivery destination, package weight or size, and available carrier services.

You will be able to review the applicable shipping charge before completing your purchase.

DELIVERY TIME

Please remember that processing time and shipping time are separate.

Your order requires 2–7 business days for processing. Carrier transit begins after your package has been shipped.

Delivery times may vary depending on your location, carrier operations, weather conditions, holidays, and other circumstances outside our control.

Any delivery date provided by a shipping carrier is an estimate and should not be considered a guaranteed arrival date.

TRACKING YOUR ORDER

Once your package has shipped, tracking information will be sent using the contact information associated with your order.

Tracking may take some time to update after your shipping notification is issued because the carrier must first scan the package into its system.

If your tracking information does not update after a reasonable amount of time, contact us at info@aaybeauty.com and include your full name and order number.

SHIPPING ADDRESS

Customers are responsible for entering a complete and accurate shipping address when placing an order.

Please carefully review your name, street address, apartment or unit number, city, state, and ZIP code before submitting your purchase.

If you discover an error after placing your order, contact info@aaybeauty.com as quickly as possible. We will make reasonable efforts to correct the address if fulfillment has not already begun.

Once a package has shipped, we cannot guarantee that its address can be changed or that the carrier will be able to reroute it.

LOST OR MISSING PACKAGES

If your tracking information indicates an unusual delay or your shipment appears to be lost, contact info@aaybeauty.com with your order number and tracking information.

We will assist with reviewing the shipment and, where appropriate, work with the carrier to determine what happened.

If tracking indicates that your package was delivered but you cannot locate it, please first check the delivery area, verify the address on your order, ask household members or neighbors, and contact the carrier.

We will make reasonable efforts to assist with carrier-related delivery issues. However, a package confirmed as successfully delivered by the carrier does not automatically qualify for a refund or replacement.

MULTIPLE SHIPPING ADDRESSES

Each individual order can be shipped to one address only.

If you are purchasing products for delivery to different locations, please submit a separate order for each shipping address.

P.O. BOXES & MILITARY ADDRESSES

We may ship to eligible P.O. Boxes and APO/FPO military addresses when an appropriate carrier service is available.

Military and certain specialty-address deliveries may require additional transit time.

Available shipping methods will be displayed at checkout.

INTERNATIONAL SHIPPING

International shipping availability and rates are determined during checkout.

Customers placing international orders are responsible for any customs duties, import taxes, brokerage charges, or other destination-country fees unless checkout specifically indicates otherwise.

International shipments may experience additional delays during customs processing.

Customers are also responsible for confirming that the products ordered may legally be imported into their destination country.

BUSINESS DAYS & HOLIDAYS

Our standard business days are Monday through Friday, excluding major U.S. holidays.

Orders are not processed on weekends or major holidays.

Holiday periods, severe weather, carrier disruptions, and other circumstances outside our control may affect processing or delivery times.

SHIPPING FAQ

When will my order be processed?

Please allow 2–7 business days for us to prepare your order for shipment.

Does the 2–7 business-day timeframe include shipping?

No. Processing and shipping are two separate timeframes. Carrier transit begins after your order has been processed and shipped.

Do you offer free shipping?

No. We do not currently offer free shipping. The applicable shipping charge will be displayed at checkout.

When will I receive my tracking number?

Tracking information is provided after your package has shipped. Carrier tracking may take some time to show its first update.

Can I change my shipping address?

Contact info@aaybeauty.com as soon as you notice an error. If fulfillment has not begun, we will make reasonable efforts to update the address. Changes cannot be guaranteed once processing or shipping has started.

Can you ship one order to several addresses?

No. Each order is associated with one shipping address. Separate orders are required for separate destinations.

What happens if tracking says delivered but I don’t have my package?

First check the delivery area, confirm the address on your order, ask household members or neighbors, and contact the carrier. You may then contact us at info@aaybeauty.com with your order information so we can assist where reasonably possible.